COVID-19 UPDATE: Our Wood Flooring Showroom, Timber Shop and Trade Counter are now OPEN - we look forward to seeing you soon!

Important customer log-in information

If you are one of our long-standing customers who still logs in to your customer account through our old website (, you may be experiencing some difficulties. Our IT department is currently sorting out this technical glitch. Please log in to your account through our new website ( via this link  which will lead you directly through.

Our new website was launched in September 2012, and although we have continued to run the old website (, we will shortly be decommissioning it. Now might be a good time to become familiar with the updated log in. The log-in link is at the upper, right hand side of the page (above the shopping trolley) and is labelled "My Account".

If you have any problems at all with the website, or logging in to your account, please contact us on 01535 637755.


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