Cookie Policy

What is a cookie?

A cookie is a small data file which is downloaded to your computer or other mobile devices (such as smart ‘phones or ‘tablets’) when you visit a website. When you return to a previously visited website - or visit a website that uses the same cookies - that website will recognise these cookies and therefore your device.

Cookies perform essential functions, like letting you navigate between pages efficiently, remembering your site preferences and generally improving your browsing experience.

Information collected

When you visit www.britishhardwoods.co.uk via the same computer or mobile device, we use a third party service called, Google Analytics, to collect information about your browsing and purchasing behaviour patterns. This includes information about pages viewed, products purchased and your journey around our website.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. We do not use cookies to collect or record information on your name, address or other contact details. We do not allow Google to make any attempt to find out the identities of those visiting our website.

Differences between session and persistent cookies

There are two types of cookies placed during a visit to our website visit. These are called 'session cookies' and 'persistent cookies'.

Session cookies are set at the start of a visit and remain active only while that visit continues. They primarily support navigation through the site as they remember which pages you have been on and what interactions you may have had with the site already. These cookies are normally deleted automatically when you close your browser.

Persistent cookies are set during a first visit to a site but will carry an expiry date or time. This cookie will remain on your device until either you clear your cookies or the expiry is reached. They can be used for analytical purposes to track visits over time, for example we could see how many people visited a particular page and then came back to view it again later.

Neither of these types of cookies is used to collect or share personal data information.

Change your settings from within your browser

If you want to disable cookies, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below; please be aware instructions for these vary from browser to browser and they may change from time to time as new versions are released.

Here are some links to instructions for the most common browsers:

Google Chrome

https://support.google.com/chrome/answer/95647?hl=en

Microsoft Internet Explorer

http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies

Mozilla Firefox

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari

https://www.apple.com/uk/support/mac-apps/safari/

For other browsers, try searching for 'managing cookies in (insert browser name)'.