Character Grade Solid European Oak Flooring
Our Character Grade Oak Flooring is machined from sustainably-sourced solid European oak timber. The wood has a light biscuit tone and contains some splits, checks and plentiful open knots of varying size. The knots can be filled and sanded to a smooth finish if preferred.
Our Character Oak Flooring is available in a choice of narrow board or wide board floor, for full information see below.
We manufacture all our wood floors to order to ensure that every board is machined from the same batch of timber. As we are machining from natural materials, the raw timber batch can sometimes be a little wider or a little narrower than usual. Individual boards in each batch are always the same width, but may not be exactly 140mm or 185mm.
Narrow Board Oak Floors
Supplied as a single width narrow board (i.e. each board you receive will be exactly the same width). The width supplied is dependent on timber availability at the time of manufacture, but is typically 140mm. Occasionally, the raw timber batch is a little wider and produces a 150mm finished width. If you are matching up to a floor we've previously supplied, or if it is important to you that your boards are exactly 140mm or 150mm wide, please contact us to discuss availability.
Wide Board Oak Floors
Supplied as a single width wide board (i.e. each board you receive will be exactly the same width). The width supplied is dependent on timber availability at the time of manufacture, but is typically 185mm. Occasionally, the raw timber batch can be a little wider or narrower, but generally by not more than 5%. If you are matching up to a floor we've previously supplied, or if it is important to you that your boards are exactly 185mm wide, please contact us to discuss availability.
Board Lengths
Our solid oak floorboards are supplied in random lengths, usually between 1.5m and 2.5m. Some boards may be supplied longer or shorter than that, depending on raw timber stocks at the time of machining.
All the raw timber we use is sourced from either PEFC or FSC certified suppliers. The timber is kiln-dried to a moisture content of 9-11% and kept at an ambient temperature in our heated and humidity controlled factory. Our accurately machined floorboards are tongued and grooved on all four edges and can be laid as a structural, load-bearing floor, if required. Every wood floor is made at our premises here in Yorkshire by our skilled wood machinists who ensure that each board is extremely straight, flat and a pleasure to fit. Mass produced, imported floors are not made or quality controlled to the same high standards as a British Hardwoods wood floor.
| Country of Manufacture | United Kingdom |
|---|---|
| Manufacturer | British Hardwoods |
| Flooring Finish | Oiled - Osmo Clear Satin or Unoiled |
| Timber Species | European Oak |
| Timber Grade | Character Grade |
| Thickness | 20mm |
| Width | Wide board (typically 185mm) / Narrow board (typically 140mm) |
| Length | 1.5m - 2.5m (average) |
| Edge Detail | Micro Bevel (on long edges) or Square Edge |
| Profile | Tongue and Groove (including ends) |
Where are your floors made?
We manufacture all our solid wood floors at our premises here in Yorkshire.
Is the timber sustainably sourced?
All the timber we use is sustainably sourced from FSC or PEFC certified sawmills.
Is the timber kiln-dried?
Yes, the timber is kiln-dried to a moisture content of between 9-11% and is therefore perfectly compatible for use within a warm, dry property.
Are your boards tongued and grooved?
Yes, all our hardwood floors are machined in the traditional way with tongue and groove joints on all four edges.
Are your floors lacquered?
We don’t offer a lacquered finish; we recommend that lacquers are best applied once the floor is laid. Our optional factory finish is Osmo Polyx Oil (commonly known as Hardwax Oil). Our floors can also be supplied unfinished, ready to take a finish of your own choice once laid.
If I choose filled knots, what are they filled with?
We use a durable resin filler in a 'black oak' shade. Please note, the filler has a light grey appearance when unfinished, which darkens when finished with Hardwax Oil (or similar flooring finish).
Can I fit a solid wood floor onto underfloor heating?
No, only engineered wood floors can be used in conjunction with underfloor heating.
Do you offer a fitting service?
As a manufacturer we supply only, we don’t offer a fitting or finishing service.
When will I receive my order?
Current guides to lead time are displayed at the top of the page underneath the main product heading and price.
How much is delivery?
The delivery charge depends on the total weight of the goods ordered and the delivery location. To calculate the delivery charge:
- Put all the goods you require into your shopping cart.
- Go to the shopping cart.
- Type your full delivery postcode in the 'Calculate Shipping' box and our website will calculate the accurate shipping charge for you.
Do you offer free delivery over a certain amount?
We feel that it is fairer and more honest to display delivery costs separately, rather than 'hide' them within the cost of our flooring. Transporting large loads of hardwood flooring around the UK is costly. The shipping price shown in the cart is the direct charge from the independent couriers we use.
Can I collect from your premises or arrange my own transport?
Yes – choose the “Customer Collect” option when placing your order. As soon your order is ready, we will contact you to let you know.
• Download our comprehensive Hardwood Floor Fitting and Maintenance Guide.
We use numerous ways to deliver our floors all around the UK mainland. This includes delivery by our own vehicles and also the use of independent couriers.
To calculate the delivery charge:
- Put the goods you require into your shopping cart.
- Go to the shopping cart.
- Type your full delivery postcode in the 'Calculate Shipping' box and our website will calculate the shipping method and the accurate shipping charge.
BHW Van (our own vehicle)
Door to door delivery using our own vehicle and driver. When your order is ready, we will contact you to arrange a convenient delivery day. On the day of delivery, we will provide a delivery time-slot (usually when our driver is en route). On arrival, our driver will transfer your order from the vehicle to your doorstep.
Pallet Track (kerbside delivery)
Overnight kerbside delivery by an independent Pallet Track courier, using a palletised network of transport and 17.5 tonne vehicles. In special circumstances, where access is limited, it may be possible to arrange a smaller 7.5 tonne truck but this is dependent on the size of the load.
When your order is ready, we will contact you to arrange a convenient delivery day. Pallet Track deliveries are “kerbside”, i.e. the driver will move the goods to the back of the wagon where possible, and it is the customer’s responsibility to move the goods from the wagon and into the property. It is essential that a delivery day is chosen when there are sufficient physically capable people present (potentially all day) to facilitate the offloading process. On the day of despatch, we will notify you to confirm that your order has been despatched. Updates regarding delivery windows and approximate delivery times are the responsibility of the courier.
Premium Delivery (door to door)
Door to door delivery using our own vehicle and driver to areas beyond our usual delivery scope (offered as an alternative to Pallet Track courier). When your order is ready, we will contact you to arrange a convenient delivery day. On the day of delivery, we will provide a delivery time-slot (usually when our driver is en route). On arrival, our driver will transfer your order from the vehicle to your doorstep.
Courier Delivery
Applies to smaller flooring orders only (usually up to 10m2).
Storage information
Our timber is kiln-dried and should not be stored in a cold, damp environment (e.g. garage or outbuilding). On delivery, the packs should be taken straight indoors into a dry, heated building. All concrete, plaster and wet work should be fully dried out prior to storage and/or installation. Our hardwood flooring has been factory acclimatised and further acclimatisation is not necessary prior to installation.
