Information

  • Christmas Orders 2013

    christmas-orders-deadline-2013

    Regular customers will be aware that our pre-Christmas rush started back in September. As a result, our cut-off point for orders has arrived a little early this year. Any new orders placed for window boards and solid oak doors will now be delivered in the New Year, as will most new orders for solid and engineered hardwood flooring. If in doubt, lead-times are prominently displayed under the price of individual products.

    Customers requiring skirting boards, architrave and planed timber for delivery before Christmas will need to place their order by the end of Friday, 29th November 2013.

    Last Date for Delivery The last date for delivery of orders will be Friday, 20th December 2013.

     

  • Important customer log-in information

    If you are one of our long-standing customers who still logs in to your customer account through our old website (www.britishhardwoodsonline.com), you may be experiencing some difficulties. Our IT department is currently sorting out this technical glitch. Please log in to your account through our new website (www.britishhardwoods.co.uk) via this link https://www.britishhardwoods.co.uk/customer/account/login/  which will lead you directly through.

    Our new website www.britishhardwoods.co.uk was launched in September 2012, and although we have continued to run the old website (www.britishhardwoodsonline.com), we will shortly be decommissioning it. Now might be a good time to become familiar with the updated log in. The log-in link is at the upper, right hand side of the page (above the shopping trolley) and is labelled "My Account".

    If you have any problems at all with the website, or logging in to your account, please contact us on 01535 637755.

     

  • Christmas Orders 2011

    To secure your pre-Christmas delivery, all orders (with the exception of pre-finished hardwood and engineered flooring) must be placed via our online shop by the end of Monday, 19th December 2011.

    Last Date for Delivery The last date for delivery of orders will be Friday, 23rd December 2011.

    Christmas Hours Our factory, office and showroom will be closed on Saturday, 24th December 2011. We will re-open on Tuesday, 3rd January 2012. Any orders placed through our online shop during this time will be processed on our return.

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